AIRPORT WORLD 2015, ISSUE 04
In the spotlight: Information technology
Airport report: Tocumen International
Special report: The benefits of ASQ
Plus: Seating, healthy eating & sweet dreams
Airport World editor, Joe Bates, looks forward to the ACI Latin America-Caribbean/World Assembly, Conference & Exhibition in Panama and considers the key role IT plays in the airport travel experience.
ACI’s newly released World Airport Traffic Report for 2014 confirms that global passenger numbers increased by 5.7% and that cargo volumes are on the rise after three years of stagnation.
View from the top
ACI World director general, Angela Gittens, reflects on the impact of liberalisation, the implication for airports and the need for a supportive regulatory environment.
Hub of the Americas
Tocumen International Airport’s general manager, Joseph Fidanque III, talks to Joe Bates about his gateway’s ambitious development plans.
The IT crowd
LAWA’s deputy executive director/chief information officer, Dominic Nessi, tells Airport World why its Information Management and Technology Group has been named as one of the best places to work in IT in the United States.
Top of mind
Yannick Beunardeau tells Airport World why he believes traditional Airport Operational Databases are ripe for change.
Making IT happen
The Apple Watch, robots, social media, flight tracking media and drones were all on the agenda at the Air Transport IT Summit in Brussels, writes Joe Bates.
A world of opportunities
IT is spearheading the development of airports across the world, writes Binnur Güleryüz Onaran, general manager of TAV Information Technologies.
Time for technology
Montréal-Trudeau is reaping the rewards of deploying advanced technologies and finding new ways of working to improve passenger flows and customer convenience while maintaining high security standards, writes Christiane Beaulieu.
Dr Anthony Evans and Arturo Garcia-Alonso tell us more about the CAPSCA initiative, which is designed to prevent and manage the spread of infectious diseases in civil aviation.
Passenger focused, research driven
ACI’s ASQ programme gives airports of all sizes the actionable intelligence they need to ensure customer service excellence across numerous touchpoints of a passenger’s journey at the airport, writes Antoine Rostworowski.
Is your airport doing enough to cater for the sleeping requirements of transit passengers with a long layover? Joe Bates discovers that some airports are ahead of the game when it comes to facilities and services.
In the hot seat
Zoeftig’s CEO, Paul Williams, tells Airport World about some of the latest developments in airport seating.
Take a seat
Lynn Gordon, vice president for airport solutions at Arconas, talks to Airport World about some of the latest trends developments in airport seating.
Health on the menu
Mark Angela, SSP’s chief commercial officer, explores how the F&B offer at an airport can be tailored to meet the needs of the ever-growing number of health-conscious travellers.
Project watch: LaGuardia Airport
New Terminal B, funded, built and operated under the public-private partnership (PPP) model to spearhead the transformation of LaGuardia Airport.
ACI’s World Business Partners
Terri Morrissey and Dr Richard Plenty provide their thoughts on: The importance of taking a break from the digital world.