AIRPORT WORLD 2012, ISSUE 05

Hats off to Calgary 
Joe Bates reflects on some of the highlights of the recent ACI-NA/World Conference & Exhibition in Calgary.

ACI news

Viva México!
Joe Bates and Mike Bernos discover more about the ambition and development plans of Groupo Aeroportuario del Pacifico (GAP) and its popular tourist gateways of Puerto Vallarta and Los Cabos.

New era for Quito
The opening of Quito’s new airport next year will transform international air travel to Ecuador, writes Joe Bates.

A year to remember
Steven Thompson catches up with CEO, Declan Collier, to find out more about a special year for London City Airport.

View from the top
ACI World director general, Angela Gittens, outlines some of the organisation’s key plans and objectives for the year ahead.

Time for change
ACI-NA president, Greg Principato, reflects on the challenges and opportunities facing airports in Canada and the USA.

Aviation’s key role
A growing region with big challenges, writes ACI Latin America & Caribbean’s director general, Javier Martinez Botacio.

Working in harmony
ACI Europe director general, Olivier Jankovec, reflects on the importance of working in harmony with ACI World and the organisation’s other regions.

Out of Africa
ACI Africa’s regional secretary, Ali Tounsi, considers some of the key issues facing the continent’s airports.

All aboard
The vast Asia-Pacific region with its widely differing countries, economies and airport systems provide its own unique set of challenges for ACI, writes regional director, Patti Chau.

Rules of engagement
Leonie Dobbie reports on the development and evolution of ACI’s Airport Carbon Accreditation programme.

Outlook 2031
Traffic growth over the next 20 years will be led by countries outside Europe and North America, writes DKMA’s Catherine Harmel.

Airport avatars
Virtual assistants are becoming increasingly common at airports as they look for new ways to raise customer satisfaction levels, writes Steven Thompson.

Reality bytes
Touchable holograms and floors that generate electricity are just some of the things we can expect to find at the airport of the future, write John Jarrell and Julia Sattel.

Different strokes
Oliver Wyman’s Niko Herrmann and Bob Hazel identify eight possible actions that airports can take to help differentiate themselves from the competition.

Blueprint for success
John Przybyla discusses how airports can benefit from best practices in asset management.

Revenue driver
Liam Keilthy discovers more about Dublin Airport Authority’s new car park consultancy business.

Winds of change
David Crisp considers why aviation needs to find solutions to counter the effect of wind farms on primary surveillance radar.

On the case
Kim Madsen outlines the benefits of IT partnerships when it comes to providing state-of-the-art baggage handling systems.

High flyers
Airport World reveals which airports impressed the airlines with their route development focused marketing initiatives.

Avoiding the turbulance
The UK Met Office’s aviation business manager, David Gibbs, considers the operational and financial benefits to airports of accurate weather forecasting.

Project watch
Arturo Merino Benítez International Airport and Canberra Airport.

Environment news

Airport IT survey

The last word
Airport World gets up close and personal with security expert, Professor Norman Shanks.