Phu Quoc’s new Terminal 2 to boast state-of-the-art technology

Phu Quoc International Airport is undergoing a major transformation to become one of Asia-Pacific’s first fully self-service, biometrically enabled aviation hubs, capable of handling up to 24 million passengers annually from 2027.

Backed by Sun Group and powered by SITA’s end-to-end passenger processing technology, the new Terminal 2 will enable a seamless, fully automated airport journey, from check-in and bag drop to biometric boarding, positioning the Vietnamese gateway as a blueprint for the future of airport operations in fast-growth markets.

To support Vietnam’s rapidly growing air travel demand, the parties have also signed a Memorandum of Understanding establishing a framework for broader collaboration across Sun Group’s future airport developments in Vietnam.

Phu Quoc International Airport is projected to handle 24 million passengers annually once the new Terminal 2 opens, with long-term capacity designed to scale to 50 million.

The development comes at a pivotal moment and will place Phu Quoc in the global spotlight as a rising destination in the Asia-Pacific region.

Under the Phu Quoc project, SITA will deploy an end-to-end suite of airport technologies across the new terminal, delivering a fully self-service passenger experience.

As a result, travellers will be able to check in, select seats, print boarding passes and bag tags, drop their luggage, and board their flights through automated touchpoints.

The new terminal will feature SITA Flex Hybrid, supporting 204 common-use workstations for passenger processing. To secure operational resilience, SITA Local Departure Control System (DCS) will be deployed as a backup.

Passengers will use 150 SITA Smart Path kiosks for check-in, seat selection, boarding pass printing, and tagging check-in bags, 100 Smart Path Bag Drop (Scan & Go) units for self-service baggage drop, and 38 dual-lane Smart Path Gates for automated boarding.

All systems are seamlessly coordinated through the SITA Smart Path Hub biometric technology.

In addition, airport operations will be powered by a SITA supplied Airport Operational Database (AODB), while passenger information will be managed by its AirportVision Evolved, covering 397 displays.

The project, which began development in March 2026, is scheduled to open in July 2027.

“As we continue to invest in world-class aviation infrastructure, SITA’s proven expertise and end-to-end technology capabilities will play a key role in helping us deliver smarter, more efficient, and seamless passenger experiences,” noted Nguyen Chi Thanh, president of the Sun Group.

“This partnership reflects our shared vision of elevating Vietnam’s aviation sector, and we look forward to working closely with SITA to bring innovative, future-ready solutions to Phu Quoc and our upcoming airport developments.”

The partnership extends beyond a single terminal as the Sun Group plans using the operating model established at Phu Quoc as a template for future developments, including Phan Thiet Airport and planned projects in Con Dao and Rach Gia.

Over the next five years, Sun Group aims to expand its airport footprint to at least five locations across Vietnam, with each targeting the 5-Star Skytrax standard.

Sumesh Patel, SITA’s for Asia-Pacific, commented: “Vietnam is one of the fastest-growing aviation markets in the region, and this partnership with Sun Group marks a key milestone in supporting that growth with future-ready infrastructure.”

Phu Quoc International Airport will be operated in partnership with Singapore’s Changi Airports International, bringing internationally recognised standards to what is fast becoming a major leisure destination.

The airport upgrade forms part of a broader effort to integrate aviation with Sun Group’s tourism and hospitality ecosystem on the island, which includes luxury resorts, entertainment destinations, and Sun Phu Quoc Airways, launched in November 2025.

SITA and Sun Group have worked together since 2019, when SITA first delivered airport technology solutions at Van Don Airport.