New meet and greet operator at Manchester Airport

Manchester Airport has a new meet and greet operator in the shape of dnata hospitality brand, marhaba, which is marking its first entry into the UK market.

The service offers personalised support from kerb to gate, including fast-track access through immigration and security, baggage handling, and optional porter services.

The UK launch reflects broader trends in airport hospitality as services once reserved for VIPs gain traction among families, corporate travellers, and tourists seeking premium travel to minimise stress at increasingly busy terminals.

First introduced in the UAE in 1991, marhaba’s signature Meet & Greet services are now available across eight countries in the Middle East, Europe, Africa, and Australia. These include some of the busiest travel hubs, such as Dubai, Zurich and Sydney.

Clive Sauvé-Hopkins, CEO of airport operations at dnata, noted: “Launching marhaba in the UK is part of our broader strategy to bring the warmth and care of Arabian hospitality to more travellers around the world.

“This expansion reinforces our focus on delivering a seamless airport experience – one that’s efficient, personal and consistently high quality.

“As part of dnata, marhaba builds on our strong UK presence across airport operations, catering, retail and travel services, allowing us to offer even greater value to passengers and partners.”