New retail and F&B outlets to elevate LAX guest experience
Los Angeles International Airport (LAX) believes that it has elevated the guest experience with the opening of a host of new retail and F&B outlets at the West Gates in the Tom Bradley International Terminal.
According to Los Angeles World Airports (LAWA) and concessions partner, Unibail-Rodamco-Westfield (URW), the new dining options offer a mix of American classic and international cuisine including the first airport restaurant from celebrity chef Guy Fieri’s brand Chicken Guy!
There is also famed hamburger chain BURGER KING, Japanese noodle eatery Santouka, and opening soon is Spanish-style tapas restaurant Navarre.
LAWA says that the new restaurants will provide guests with more choices for dine-in options and faster service using the latest technology for mobile pickup and delivery via LAXOrderNow.com.
Guests can shop for the latest in LEGO sets, travel essentials, iconic candies and chocolates, and top-rated luggage with brands including LEGO, TMZ, InMotion, and opening soon is See’s Candies.
“The West Gates is one of the most modern and innovative airport concourses in the world and these new concessions are a wonderful complement to the exceptional experience our guests can expect when flying with LAX,” says LAWA CEO, Justin Erbacci.
“In partnership with URW, we have assembled a diverse line-up of brands and created opportunity for small-and-minority-owned businesses to participate in our airport concession’s programme.”
As part of LAWA’s commitment to diversifying the airport concessions environment, each concession opening in the West Gates includes at least one Airport Concession Disadvantaged Business Enterprise (ACDBE) partner.
Certified ACDBE firms must meet eligibility standards established by the US Department of Transportation (USDOT), including ownership of at least 51% by a socially or economically disadvantaged individual and management, and daily business operations controlled by at least one of the socially and economically disadvantaged owners.
“We are excited to deliver new retail and dining options that continue to elevate the guest experience at LAX,” enthuses Maral Matossian, URW General Manager, LAX.
“A mix of dining options cater to all guests and our newest restaurant, Navarre, will bring flavours we have not seen before.”