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Havaş to provide ground handling services at Zagreb Airport


Ground handler, Havaş has added Zagreb Airport to its list of customers, meaning that the TAV Airports/Groupe ADP company, now operates at 31 airports in Turkey, Latvia and Croatia.

Havaş will provide passenger, ramp, representation and supervision services, flight operation, load control, communication, cargo and mail services at Zagreb Airport.

“We focus on constantly improving our operations through innovative solutions and providing the best service to our airline collaborations,” stated Havas’ general manager S. Mete Erna.

“As a member of the Turquality programme, we take the opportunities to achieve growth abroad with the know-how we have gained in Turkey. Approximately 30 airlines regularly fly to Zagreb Airport, which is a significant touristic destination in the Adriatic.

“We will carry out all processes as the sole ground handling service provider at the airport, which also has cargo and general aviation traffic. We will increase the efficiency of our operations, sustain our investments in ground handling services and continue to be the preferred business partner of airlines.”

Havaş will provide service in Zagreb with approximately 500 employees and a machine park consisting of 176 motorised and 346 wheeled equipment.

The Zagreb station is holds ISAGO certification by the International Air Transport Association (IATA).

In 2019, Zagreb Airport served 3.4 million passengers and 45,000 flights and handled around 13,000 tonnes of cargo.

Due to travel restrictions brought by the COVID-19 pandemic, the passenger traffic at the airport in 2021 was around 41% of the traffic in 2019.

The consortium including TAV Airports and Groupe ADP holds the right to operate Zagreb Airport until 2042.

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