INFORM’s Alexander Wendorff explains how advanced technologies can help airports better manage and optimise their resources. Today’s challenging market conditions continue to heap pressure on airports to make the optimum use of their resources. Indeed, growing traffic demands, labour shortages, increased pressure to meet sustainability goals and heightened regulations are just some of the reasons […]
We provide a picture review of some of highlights of the recent ACI World Customer Experience Global Summit in Incheon. Over 600 participants from across the world attended the ACI World Customer Experience Global Summit – the premier global event dedicated to the airport customer experience – in Incheon, South Korea, in early September. The […]
Amsterdam Schiphol continues to innovate by using smart solutions to enhance its operational efficiency and help secure its long-term future, write the Royal Schiphol Group’s Zahra Merchant and Jan Zekveld. The very nature of the aviation industry ensures that it is constantly evolving and creating new logistical and transformational challenges for airports, which need to […]
Asia-Pacific’s airports continue to appeal to investors interested in privatisation deals and upgrading infrastructure, writes Modalis Infrastructure Partners’ partner, president and CEO, Curtis Grad. Despite being very slow to remove COVID restrictions, Asia-Pacific remains a key region for airport investment and development as traffic flows are predicted to see some of the biggest rises in […]
Pragma Consulting’s Katie Hastings looks at some examples of retail/F&B innovation at airports across the globe. Airports have enjoyed a sudden influx of high passenger numbers since the end of the pandemic. While this is great news, it has had an impact on airport operations and commercial space capacity has become a major challenge for […]
