Commercial spirit How can you create the commercial spirit that will help airports to recover the ground lost during the pandemic? In our work with organisations and organisation culture we have met and worked with many successful entrepreneurs. Most have run their own companies, but a few have been successful inside corporations. Whatever the setting, […]
Airport World reviews a handful of pioneering new sustainability initiatives and salutes Swedavia for becoming the first operator to achieve Net Zero emissions across its airport network. San Francisco International Airport (SFO) has announced the expansion of its industry-leading plastic-free policy to prohibit the sale of any beverages in plastic bottles. In August 2019, SFO […]
A snapshot of the latest news from ACI’s World Business Partners. Jacobs to help Washington DC airports enhance passenger experience The Metropolitan Washington Airports Authority has chosen Jacobs to help it enhance the overall airline and passenger experience at Reagan National and Dulles airports. Under the terms of the agreement, Jacobs will provide facilities condition […]
A pioneering new e-commerce initiative aims to make airport shopping in Malaysia and at Istanbul Sabiha Gökçen International Airport in Turkey easier and more convenient. Malaysia Airports is one of the world’s largest airport operators in terms of passenger numbers, handling more than 141.2 million across its network of 39 Malaysian airports and Istanbul Sabiha […]
Eland Conway tells us more about a record breaking year for cargo at Ted Stevens Anchorage International Airport and some ambitious plans to enhance its freight handling capabilities. The coronavirus pandemic has caused global disruption and a downturn in passenger traffic the likes of which we’ve never seen before, and Ted Stevens Anchorage International Airport […]
By diversifying its portfolio to offer management, consulting and training services worldwide, Munich Airport has expanded its footprint far beyond Bavaria, writes Ivonne Kuger. The past year will surely go down as the worst in the history of commercial aviation, and with global passenger traffic struggling to recover from the coronavirus pandemic and revenues down […]
Airport World gets the latest news and reaction to ACI’s 2020 Airport Service Quality (ASQ) customer experience awards. It might have been easy for the world’s airports to let their usual high customer service standards drop in 2020 as the coronavirus pandemic significantly reduced their passenger numbers, but ACI’s Airport Service Quality (ASQ) survey proved […]
Augusto Bernal tells us more about how the Houston Airport System (HAS) is driving the development of Houston Spaceport at the city’s Ellington Airport. While much of the aerospace news coming out of Texas recently focused on Elon Musk’s expansion of SpaceX at the southern tip of the state, more than 350 miles to the […]
MXD’s Chris LeTourneur explores how mid-sized regional airports are driving revenue growth through commercial and logistics development. Mid-sized regional airports have always been critical economic engines for their adjacent regions, by facilitating passenger connectivity with larger gateway airports and business markets. They have also had the benefit of an abundance of land beyond what is […]
How did the world’s leading cargo gateways fare in 2020 and what are they expecting from the year ahead? Joe Bates reports. In terms of volumes and payloads, air cargo fared much better than the passenger side of the business in 2020, and that seems likely to be repeated for most or all of this […]
ACI World director, general, Luis Felipe de Oliveira, reflects on the impact COVID-19 has had on aviation and plotting the road to recovery one year on from the outbreak of the global pandemic. A year on from the outbreak of the coronavirus pandemic, COVID-19 continues to have a huge impact on our lives and leave […]
With its new state-of-the-art terminal, Bermuda’s LF Wade International Airport has never been better equipped to offer passengers a unique and memorable experience, writes Joe Bates. It may not have had that many visitors yet due to the continued impact of the global COVID-19 pandemic, but the new terminal at Bermuda’s LF Wade International Airport […]
