London Luton Airport (LLA) has announced the adoption of a number of new digital services to improve the passenger experience as well as the introduction of new software designed to automate the billing of the airport’s aeronautical revenues. The new digital services include the introduction of unlimited 10mb/s Wi-Fi across the terminal building, the creation of […]
London’s Heathrow Airport is celebrating its 75th anniversary as a commercial gateway. Since opening for civilian aviation in 1946, Heathrow has welcomed over 2.5 billion passengers through its doors and has played host to some of Britain’s most memorable moments ranging from the Beatles returning to the UK as global superstars in 1964; to the […]
Los Angeles International Airport (LAX) continues to enhance its infrastructure, this morning celebrating the opening of the $1.73 billion West Gates at the Tom Bradley International Terminal. According to Los Angeles Mayor, Eric Garcetti, the latest investment delivers a modern guest experience with cutting-edge technology, stunning architecture, a checked-bag storage system, biometric boarding gates and […]
Airport World gets the latest news and reaction to ACI’s 2020 Airport Service Quality (ASQ) customer experience awards. It might have been easy for the world’s airports to let their usual high customer service standards drop in 2020 as the coronavirus pandemic significantly reduced their passenger numbers, but ACI’s Airport Service Quality (ASQ) survey proved […]
A Southwest Airlines flight to Tampa today had the honour of becoming the first aircraft to taxi under the new eastern pedestrian skybridge at New York-LaGuardia Airport’s Terminal B. Passengers inside Terminal B awaiting their flights were able to watch the first aircraft taxi right underneath them as they stood inside the pedestrian skybridge. The […]
The health and safety measures in place at London City Airport have been formally approved as COVID-secure by the UK’s Civil Aviation Authority (CAA) and Public Health England (PHE), in line with the CART Take-Off guidelines set out by the ICAO. During a rigorous two-day assessment, which included a full audit of the passenger journey […]
London Gatwick’s revival could generate over 50,000 new jobs and £8.4 billion Gross Value Added (GVA) by 2028 – enough to fund 222,000 primary school places or 70,000 nurses across the region, according to a new economic assessment report. The report, published yesterday, even goes as far to argue that Gatwick’s strong revival is critical […]
Outgoing Quiport president and CEO, Andrew O’Brian, will become CEO of US-based Reach Airports on August 1. O’Brian says that he is looking forward to a new challenge after overseeing the growth and development of Ecuador’s Quito International Airport for the last eight years. Reach Airports is a joint venture between Munich Airport subsidiary, Munich […]
Cargo volumes at Hong Kong International Airport (HKG) are rising, although passenger numbers continue to struggle, based on the gateway’s April traffic statistics, released today by Airport Authority Hong Kong (AAHK). The latest totals show that the airport handled 389,000 tonnes of cargo (+15.5%) in April, and while both its passenger numbers and air traffic […]
How did the world’s leading cargo gateways fare in 2020 and what are they expecting from the year ahead? Joe Bates reports. In terms of volumes and payloads, air cargo fared much better than the passenger side of the business in 2020, and that seems likely to be repeated for most or all of this […]
London City Airport (LCY) today welcomed the resumption of SWISS services to Zurich (ZRH), the route to Switzerland’s largest city previously being one of the gateway’s most popular prior to the global pandemic. SWISS will operate two rotations per week to Zurich initially, although their schedule will increase in line with the anticipated surges in […]
The list of tenants at Brisbane Airport (BNE) will soon include the world’s largest distributor for home-brewing brands such as Still Spirits, Mangrove Jacks, and Grainfather following the sod-turning ceremony for a new facility at the gateway. Bevie’s 2,600sqm state-of-the-art unit will be located within a Warehousing Industrial Duplex Facility on Grevillea Place in Export […]
