Kraków Airport’s director of aviation and commercial services, Paweł Galiak, tells us more about the gateway’s award winning customer service strategy. How proud are you of Kraków Airport’s success in ACI’s ASQ programme, and what does it mean for the airport, because success doesn’t happen overnight, does it? That’s true. We have achieved success thanks […]
Abu Dhabi Airports has reported “healthy” traffic figures for the first half of 2022, revealing that it handled 6.2 million passengers across Abu Dhabi, Al Ain, Al Bateen Executive, Delma and Sir Bani Yas Island airports during the six months. CEO, Shareef Hashim Al Hashmi, said: “Our passenger traffic results for this year’s first half represent […]
Through subsidiary, Aena Desarrollo Internacional, Aena has been awarded the concession to operate and develop São Paulo’s Congonhas Airport and 10 other gateways across Brazil. The concession, which is initially for 30 years with the option of a five year extension, covers 11 gateways across São Paulo, Mato Grosso do Sul, Minas Gerais and Pará […]
Copenhagen Airport and the Fraport Group have become the latest airport operators to post improved results for the first half of 2022. Denmark’s capital city airport reports that eight out of ten passengers are back, it has taken on an extra 500 staff to cope with rising demand, and that it is close to breaking […]
Passenger traffic at Frankfurt Airport (FRA) continued its upward trend in June 2022, with some five million passengers passing through the German hub during the month. The total represented a huge 181% increase on the corresponding month a year ago – the biggest monthly upturn since the start of the pandemic – and means that […]
London’s Heathrow Airport has taken the dramatic step of imposing a capacity cap this summer to ensure that it offers “better and more reliable” journeys for passengers during traditionally its busiest time of the year. In an open letter to passengers on the capacity cap, Heathrow CEO, John Holland-Kaye, says: “The global aviation industry is […]
US Secretary of Transportation, Pete Buttigieg, has announced that Los Angeles International Airport (LAX) will receive $50 million as part of the federal Bipartisan Infrastructure Law to help reconstruct and modernise its terminal roadway systems, including a reconfiguration of the main entrance to the airport. “Americans deserve modern airports that meet the needs of their […]
Singapore’s gateway to the world has stepped up the promotion of its Changi Precinct, which it hopes will prove a big hit with passengers wishing to explore and have fun as traffic numbers begin to rise again after the global pandemic. The new ‘Hello, Changi Precinct’ gallery in Terminal 3 is essentially designed to drive […]
ACI World today published its quarterly assessment analysing the impact of the COVID-19 pandemic on airports, and it shows that aviation’s rebound from the pandemic is beginning to gather momentum. Indeed, ACI World, reveals that the lifting of many health measures and the relaxation of travel restrictions in many European countries and in the Americas […]
JFKIAT, the operator of Terminal 4 at New York JFK, has partnered with DFS Group to unveil a life-sized LEGO model at the LEGO Airport Store at T4. Located in the centre of T4’s Retail Lounge, the new six-foot model of a commercial pilot is one of only two in the world, with the other […]
Ferrovial Airports has agreed to acquire a stake in New Terminal One, the consortium appointed to design, build and operate the new $9.5 billion Terminal One at New York–JFK. Under the deal, Ferrovial is acquiring 96% of The Carlyle Global Infrastructure Fund’s 51% stake in New Terminal One. The completion of the transaction is subject […]
The ground-breaking ceremony for DHL’s new 4,880 square metre facility at Brisbane Airport took place earlier today. DHL Global Forwarding is investing A$17 million over ten years on the new complex, which will house the largest international cold chain services in Brisbane to meet the fast-growing demand for perishables. The new facility will also support […]
