AIRPORT WORLD 2014, ISSUE 04
In the spotlight: Invest & Build
Airports: Chicago’s airports, San Juan (Puerto Rico)
Special report: Sound of Music
Plus: Environment, car parking & customer service
Invest and build
Airport World editor, editor, Joe Bates, reflects on an eventful summer and looks forward to the upcoming ACI-NA Annual Conference in Atlanta and The Trinity Forum in Taiwan.
In the newspaper industry we refer to the summer as the ‘silly season’ because, with so many people on holiday, good stories are often at a premium, and the scenario leads to the running of a number of funny or frivolous articles that wouldn’t normally see the light of day.
This is the time for stories about aliens, the world’s biggest pizza, cute babies, cuddly dogs, the Loch Ness Monster and sightings of a ‘mystery beast’ in a farmer’s field that turns out to be an overweight ginger tom!
Well, it is all very different in the aviation industry, where it seems that the business never sleeps and summer always proves to be one of the hottest months of the year for deals, new appointments and the unveiling of big new infrastructure projects.
We cover news and features about all three in this ‘Invest & Build’ themed edition of Airport World, which has a heavy US focus to reflect the industry’s next big event, ACI-North America’s Annual Conference & Exhibition in Atlanta in early September.
In terms of ‘Invest & Build’ in the US, this issue highlights some of the biggest infrastructure development projects in the country; turns the spotlight on Chicago’s airport system; provides a progress report on the privatisation of San Juan’s Luis Muñoz Marin International Airport; reviews Hartsfield-Jackson Atlanta’s aerotropolis plans; and finds out more about the retail revolution taking place at departure gates up and down the country.
The importance of sustainable development on a global scale completes our look at the world of planning, funding, building and enhancing airports to ensure that they are equipped to meet the capacity needs and environmental and social demands of the future.
But it’s not all about investment in infrastructure and assets as we have a fun feature on airports and music; learn more about Aéroports de Montréal’s route development and customer service strategies; get 10 top tips for your next car parking RFP; and round up the highlights of the recent ACI World Assembly/ACI Asia-Pacific Conference & Exhibition in Seoul.
Next up for ACI World in terms of events is the long-awaited The Trinity Forum, which is being held at the Grand Hyatt Taipei in Taiwan on September 17-19.
Hosted by Taoyuan International Airport, this year’s global airport commercial revenues conference once again promises to be great value, with sessions on topics such as ‘Raising retail ambitions to a complete new level’; ‘ASQ findings on the role and performance of retail’; ‘Where next for social and digital media?’; and ‘Improving the tender process for the sake of all parties’.
Who says nothing ever happens in the summer… or early autumn?
Joe Bates picks out some of the highlights of May’s Asia-Pacific/World Annual General Assembly, Conference & Exhibition in Seoul.
View from the top
ACI World director general, Angela Gittens, explains the importance of training current and future generations of airport professionals.
Commissioner, Rosemarie Andolino, talks to Joe Bates about an eventful five years in the hot seat at the Chicago Department of Aviation.
How are US airports dealing with the need to upgrade their infrastructure in the face of ongoing funding restraints? Benet Wilson investigates.
Nicole Nelson discovers that its new privatised business model has breathed new life into San Juan’s Luis Muñoz Marín International Airport.
Georgia on my mind
Nicole Nelson finds out more about the Atlanta Aerotropolis Alliance’s plans to transform the area around Hartsfield-Jackson Atlanta International Airport into an economic powerhouse.
Size of the matter
Can airports really justify building huge terminals in an age when the industry needs to promote sustainable growth? Mott MacDonald’s aviation practice leader, Chris Chalk, gives his views.
Daring to be different
ICRAVE’s managing director, Leah Blackman, reports on the growing trend of transforming US departures gates with innovative new concession programmes.
Sound of music
Airports are increasingly turning to ‘live music’ to create a unique atmosphere and make themselves stand out from the crowd, writes Justin Burns.
Dr Richard Plenty and Terri Morrissey provide their thoughts on: Investing in your organisation.
A growing route network, enhanced facilities and a host of customer service and environmental innovations ensure that these are exciting times for Montréal-Trudeau, writes Stephanie Lepage.
Be in the driving seat
DAA USA’s parking expert, Jenna Buckner, provides ten top tips on how to improve your parking RFP.
ACI’s World Business Partners
The last word
Airport World gets up close and personal with Roddy Boggus, senior vice president/aviation director at Parsons Brinckerhoff and chairman of ACI’s World Business Partners Advisory Board.