DXB OPENS NEW LOUNGE FOR UNACCOMPANIED MINORS
Dubai International Airport (DXB) has opened a new ‘lounge’ for unaccompanied kids – courtesy of ground services provider, dnata.
Dnata is confident that its new facility will enhance the travel experience for young flyers.
It reveals that the lounge was designed and launched exclusively for unaccompanied minors, whose safety, security and comfort it assures is ensured by dnata’s specially trained team at the airport.
Located at Terminal 1, the lounge is tastefully decorated in vibrant colours. It is equipped with games and entertainment screens to keep the young guests occupied throughout the day.
The lounge is open 24 hours and manned by experienced, multi-lingual staff.
Dnata says that it employs over 70 dedicated agents who work closely with airline representatives to ensure unaccompanied minors are in safe hands, reach departure gates on time and receive priority boarding.
In 2018 the dnata team assisted 8,000 unaccompanied minors at Dubai International (DXB), 27% more, than five years ago.
Steve Allen, dnata’s divisional senior vice president for UAE airport operations, dnata, said: “We are delighted to add more value to our offering and further enhance young passengers’ travel experience by opening our new lounge, which has been specifically designed to meet the needs and taste of children of all ages.
“Our friendly team will make sure young flyers spend a memorable time in our new lounge and have a smooth and safe passage through the airport.“
The company provides its services for unaccompanied minors to over 120 airline partners at the Dubai two airports – DXB and Dubai World Central.