The design of work Richard Plenty and Terri Morrissey reflect on the importance of paying attention to designing a people-centric working environment. As we write this article, we have just completed running the April 2024 ACI Human Resources programme, a five-day course which educates airport leaders and future leaders on key concepts and frameworks in […]
We round-up some of the latest ACI World Business Partner stories from across the globe. New terminals to transform travel to Mobile and Monterey Global design, architecture, engineering and planning firm, HOK, has unveiled new five-gate terminal designs for Mobile and Monterey airports, which are expected to transform travel and provide an intuitive and elevated […]
The world’s busiest airports in 2023, Airport Service Quality (ASQ) customer experience excellence, and a call for greater funding to help Europe’s airports decarbonise. ACI World news: The top 10 busiest airports on the planet in 2023 Hartsfield-Jackson Atlanta (ATL) maintained its status as the world’s busiest airport in 2023, the 104.6 million passengers that […]
With traffic levels hitting new highs, an ever increasing number of US airports are investing in new infrastructure and technology to avoid a potential capacity crunch in the near future, writes Mary Scott Nabers. Following a near-total collapse of air travel during the COVID-19 pandemic, early 2024 marks a significant milestone as North American air […]
Improving communication and operations through democratised data can have huge benefits for airports, writes Uri Guterman, vice president of product at AeroCloud. Airports are busy places, with the world’s busiest hubs regularly handling over 100,000 passengers per day and daily operations supported by many different stakeholders. And the intricate workings of terminals can present significant […]
Justin Wortman and Jon Phillips update us on the role HOK and Arup are playing in the ongoing upgrade of Los Angeles International Airport. Los Angeles World Airports (LAWA) is in the midst of a $30 billion transformation centred around elevating guests’ experiences through efficiency, thoughtful design and unexpected delights. This comprehensive modernisation is underway […]
Joe Bates considers the infrastructure development challenges facing airports and reviews 12 different projects that are either planned, underway or have been recently completed across the globe. With global passenger traffic on the rise and set to exceed pre-COVID levels by the end of the year, the need for new infrastructure to ensure that airports […]
Michael Murphy-Pyle, head of media at Manchester Airport, tells us more about the sense of place strategy behind the ongoing transformation of the gateway’s retail offerings. Manchester in the UK has always had a very clear sense of its own identity. Its culture, history, architecture, and attitude are all unique and things that its people […]
Airport World reports on a handful of new sustainability initiatives taking place at airports across Europe. New green storage battery milestone for Copenhagen Airport Denmark’s air gateway to the world, Copenhagen Airport (CPH), has installed a battery for storing green power. The airport is a key partner in the EU-back ALRIGHT project that is designed […]
Airports big and small across the world have been recognised for their customer experience excellence throughout 2023 in ACI World’s annual Airport Service Quality (ASQ) Awards. There are plenty of familiar names and a number of new ones honoured in the Airport Service Quality (ASQ) Awards for 2023, with the winning airports ranging from small […]
Isavia CEO, Sveinbjörn Indridason, tells Joe Bates more about the growth and development plans of Iceland’s Keflavík Airport. Keflavík Airport (KEF), Iceland’s gateway to the world, states that it is constantly evolving to keep up with demand and meet the growing needs of passengers and the aviation industry. And like the rugged and ever changing […]
VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Keflavík Special report: ASQ Winners Plus: Democratising Data, People Matters & Sustainability Worth the wait Editor, Joe Bates, reflects on the development of key aviation infrastructure in this ‘master planning & design’ themed issue of Airport World. With so much at stake for local communities, […]
