ACI World director general, Luis Felipe de Oliveira, reflects on the key role technology, IT innovation and data will play in the future development and success of the world’s airports. Collaboration across the entire aviation ecosystem is essential to ensuring that it can function efficiently and grow sustainably. After all, all aviation stakeholders share the […]
We pay tribute to ACI World’s 2022 Airport Service Quality (ASQ) Award winners whose customer service excellence continues to enhance the airport experience for passengers. Airports big and small across the world have been recognised for their customer service excellence throughout 2022 in ACI’s annual Airport Service Quality (ASQ) awards. Winners ranged from the big […]
CEO, Geoff Culbert, talks to Joe Bates about Sydney Airport’s recovery from the global pandemic and ongoing efforts to enhance the Australian hub’s facilities and services. At October’s ACI Africa/World Annual General Assembly, Conference & Exhibition in Marrakech, you described what a difference a year had made in terms of SYD’s recovery from COVID. Six […]
VIEW THE ISSUE HERE Focus on: IT innovation Airport profile: Sydney Special report: Kansas City’s new terminal Plus: ASQ Winners, Vertiports & Sustainability Tech time The ‘IT innovation’ theme of this issue provides Airport World editor, Joe Bates, with the chance to reflect on the constant growth and development of new technology. The laughter of […]
