NEW DIGITAL EXPERIENCE COMING TO GLASGOW AIRPORT’S CAR PARKS
AeroParker has been contracted by Glasgow Airport to power its online and mobile pre-booking service for car parking and other services at the gateway.
According to AeroParker, its platform will enable a new slick customer experience for passengers wishing to guarantee a parking space and any available ancillaries in advance of their arrival at the airport.
It notes that the new system’s functionality will include AeroParker’s loyalty module that is being integrated with Glasgow Airport’s CRM provider; third party channel integration via REST API for speed of delivery of pricing and availability; and destination products for the return leg, such as lounges, purchased in the basket before travel.
Passengers will also have a number of payment options that include PayPal, Apple Pay and Google Pay as well as debit and credit cards.
Frasor Ralston, e-commerce and digital manager for Glasgow Airport, commented: “We continually strive to provide a frictionless digital passenger experience and AeroParker was a natural choice to fit in with our objectives.
“We are delighted to be able to offer our passengers a one-basket approach which provides a simplified and efficient booking process that is increasingly important to our customers.”
Jon Keefe, CEO of AeroParker, noted: “We are very pleased to welcome Glasgow Airport as a customer together with the exciting innovations in delivering a slicker passenger experience for their customers.”