Bengaluru-Kempegowda (BLR) claims that a new strategic partnership with global decision sciences company, Mu Sigma, will further advance its status as a one-of-a-kind ‘Algorithmic Airport’ that delivers “unparalleled customer experience by harnessing the power of data-driven decision making”. The collaboration is said to builds on operator Bangalore International Airport Limited’s established customer-first approach, where every interaction […]
The passenger experience at Cork Airport is set to become a whole lot easier this summer thanks to the introduction of additional technical equipment upgrades in the airport terminal building and across the airport campus. Cork Airport is known for its easy, friendly, convenient and hassle-free experience, winning the title of Europe’s Best Regional Airport […]
Austin-Bergstrom International Airport (AUS) in Texas has celebrated the ribbon-cutting of its West Infill project. It is described as a transformative addition to the Barbara Jordan Terminal and a defining moment in the airport’s Journey With AUS expansion programme. This project adds more than 75,000 square feet across four levels, delivering a new TSA Checkpoint, which will […]
Busan in South Korea hosted the third instalment of ACI’s Airports Innovate conference. Editor, Joe Bates, was there to report on some of the conference highlights. Airports Innovate may only be a few years old, but it has quickly established itself as one of ACI’s most dynamic conferences, giving participants a glimpse of some of […]
TK Elevator (TKE) has extended its maintenance contract with Hong Kong International Airport (HKG). According to TKE, the renewed partnership highlights its ability to deliver on its Universal Service proposition to provide OEM-level services and support for mobility equipment across major brands, contributing to the development of the gateway. Under this latest four-year contract, TK […]
Macau’s first high-end dual-city terminal, jointly set up by Hong Kong International Airport (HKG) and Zhuhai Jinwan Airport (ZUH), opened today, further strengthening the multi-modal connectivity within the Greater Bay Area (GBA). According to the gateways involved, the ‘MGM Hong Kong International Airport City Terminal’ is said to represent further integration of cross-boundary aviation services […]
The power of AI, recognising that it isn’t all about replacing staff, and ensuring its safe adoption were just a few of the topics covered at the inaugural Artificial Intelligence in Airports summit in London. A host of technology experts, start-ups, airports and AI solution providers gathered in Twickenham in London in December for the […]
The Asia Pacific Travel Retail Association (APTRA) has welcomed the announcement of a 50% increase in the airport arrivals duty free value allowance for international passengers, who are residents or tourists of Indian origin, from INR 50000 to 75000 (around $820). For foreign tourists the arrivals duty free allowance has increased by 66.6% from 15000 […]
The Port of Seattle is celebrating the completion of the construction of the SEA Gateway Project in partnership with Alaska Airlines. The project gave Seattle-Tacoma International Airport’s north end of the main terminal a major facelift, transforming the airport’s front door and the customer experience from kerb to gate. The completion kicks off a year […]
Swedish airport operator Swedavia has launched a new framework for issuing green bonds. It notes that the purpose of the initiative is to finance projects focused on climate change mitigation and sustainability. The framework has been reviewed by Sustainalytics, which has assessed the sustainability contribution of the framework as ‘significant’. “The new framework enables Swedavia […]
International travellers departing Brisbane can now enjoy Brooki Bakehouse’s cult-favourite cookies on the go, with the viral social media sensation unveiling the world’s first Brooki Bakehouse cookie vending machine, at Brisbane Airport. The new Brisbane outpost will give travellers 24/7 access to the signature chunky cookies, with each cookie freshly baked, sealed for freshness and […]
With the ongoing expansion of Terminal 3 gathering pace, record traffic figures, and the Danish state once again in control of its destiny, these are good times for Copenhagen Airport, writes Joe Bates. The final figures are in, 2025 proved to be the best year ever for traffic at Copenhagen Airport (CPH) with a record […]
