ACI EUROPE and industry partners A4E, ERA and IATA today welcomed the decision to postpone the implementation of the EU’s new smart border system for non-EU nationals (i.e. Entry Exit System, EES). The EES system will be a game changer for how the EU’s borders are managed. There are, however, a number of issues which […]
Fraport has assumed responsibility for the organisation, management, and performance of the security checkpoints at Frankfurt Airport (FRA). The German Federal Police, who were previously tasked with these responsibilities, will continue to hold statutory oversight and supervision roles, as well as overall responsibility for aviation security. They will also continue to provide armed protection at […]
Glasgow Airport is trialling a special assistance support app to ensure all passengers who require additional help at the gateway get the assistance they need. The UK airport reveals that around 25% of requests for special assistance are made on the day of travel and hopes that the PRM Assist app will supplement the current […]
Airports across Europe continue to announce their annual traffic figures for 2022, the bulk of which are reporting a significant upturn in passenger numbers and routes as aviation’s recovery from the pandemic gathered momentum. Munch Airport, for example, reveals that it handled 31.6 million passengers in 2022 – 19 million more the previous year as […]
Ever Rich Duty Free has partnered with William Grant and Tasa Meng on a Glenfiddich Perpetual Collection promotion at Taipei’s Taoyuan International Airport. To support the launch, the brand’s ground-breaking immersive Perpetual Collection pop-up concept has been installed in Terminal 2 and will be onsite until February 28. “This collection is Glenfiddich’s biggest launch in […]
Jordan’s Queen Alia International Airport has become the first gateway in the Middle East to achieve Level 3 status in ACI’s Customer Experience Accreditation programme. To obtain Level 3, the Amman gateway notes that it implemented an “advanced customer experience strategy through multi-faceted engagement with customers, employees and customer experience professionals”. In addition, it says […]
Welcoming China’s decision to re-open border with quarantine-free travel, ACI Asia-Pacific reiterated its calls for a consistent and harmonised approach from governments in response measures towards managing inbound travel. Commenting on the development, ACI Asia-Pacific’s director general, Stefano Baronci, said: “China has played a dominating role in the region’s economy and is anticipated to be […]
Tan Lye Teck, Changi Airport Group’s executive vice president for airport management, brings Joe Bates up to speed on how his gateway has fared in 2022 and explains why Singapore Changi is looking to the future with optimism. As we near the end of 2022, where would you say Singapore Changi is in its recovery […]
According to Airport Dimensions, its newly commissioned research has pin-pointed how airports must adapt their retail and experience offerings to appeal to the modern traveller. The data reveals, unsurprisingly, that practical factors make a significant difference when it comes to improving travellers’ passenger experiences. A substantial 80% of those surveyed, for example, cited comfortable seating […]
Ferry transfer service between Hong Kong International Airport’s SkyPier and Macau are to resume on December 30, providing cross-boundary transport service for sea-to-air and air-to-sea transfer passengers. TurboJET, the ferry operator of the said service, will operate one round-trip between SkyPier and Macao Taipa Ferry Terminal every Friday and Sunday. Connecting to the Greater Bay […]
Lima Airport Partners (LAP) has signed a $1.25 million financing agreement to help fund the ongoing upgrade of Peru’s Jorge Chávez International Airport (LIM). The financing for the ongoing development of the Peruvian gateway is being provided by seven banks – BBVA, IDB Invest, KfW IPEX Bank, Mitsubishi UFJ Financial Group (MUFG), The Bank of […]
TAV Airports is set to operate Ankara’s Esenboğa Airport until at least 2050 after its €475 million plus VAT bid to extend its current concession by another 25 years was accepted by Turkey’s State Airports Authority (DHMİ). The decision, which is pending official approval, means that the global airport operator no longer faces having to […]
