Fraport USA has won the bidding to manage the retail concessions at Baltimore/Washington International Airport (BWI). The new contract between Fraport Baltimore Partnership LLC, a majority-owned subsidiary of Fraport USA, and the Maryland Department of Transportation (MDOT), which operates the airport, will run for 23 years. Dr Stefan Schulte, chairman of the executive board of […]
San Antonio International Airport has launched its new SAT Pass programme allowing a limited number of non-ticketed visitors an opportunity to meet and greet passengers post-security at the airport. The gateway has introduced the innovative new scheme by asking passengers, “Have you ever wanted to surprise your loved one at the gate with flowers, welcome […]
Diptyque, Sandqvist and Teenage engineering are just a few of the brands that will be on offer at the Marketplace in Stockholm Arlanda Airport’s Terminal 5 when retail-tech company Co-X launches the unique retail concept Depart.A.Mental in the first half of 2025. Depart.A.Mental is an innovative concept store that makes it easier for brands to […]
Hamad International Airport (DOH) has officially unveiled its new Concourse E as part of its latest terminal expansion programme. According to the gateway, the new addition is “designed to further elevate the passenger journey”. Concourse E, it says, “prioritises boarding efficiency, reduces reliance on remote gates and buses and incorporates accessibility and sustainability focused design”. […]
The arrival of thousands of tourists and England rugby fans are set to swell numbers travelling through Dublin Airport over the coming St Brigid’s bank holiday weekend. The first bank holiday weekend of the year will see around 340,000 passengers travelling through Dublin Airport over the four days between Friday and Monday. Over the four-day […]
A special celebration event was held in Dublin yesterday to mark 85 years since the first flight took off from what we now know as Dublin Airport. A mix of current and former airport staff, airline workers, aviation enthusiasts and guests from the world of Irish aviation gathered in Dublin Airport’s original Old Central Terminal […]
Stephan Hirmer, Amadeus’ head of end-to-end passenger servicing for airport and airlines operations, considers how AI is transforming aviation. The air transport industry is under increasing pressure to handle growing passenger volumes while maintaining high security standards and meeting the expectations of today’s travellers for a seamless experience. With Airports Council International predicting passenger volumes […]
Changi Airport has unveiled what it believes is the boldest ever refresh of its signature retail campaign to give shoppers the winning chance for the ultimate luxury travel experience of a lifetime to their dream holiday destinations. The year-long ‘Changi Millionaire Experiences’ campaign will see winners of the quarterly draws pick from what it calls […]
Smiths Detection’s Hans Joachim Schöpe considers what might come next for security checkpoints at airports. The evolution of airport security checkpoints reflects the growing complexities of global travel and the continuous effort to balance passenger safety with operational efficiency. Indeed, ever evolving threats in an increasingly interconnected world has necessitated the development of more sophisticated […]
Joe Bates reports on some of the highlights of the recent Airports Innovate conference and exhibition in Rome. All roads led to Rome for this year’s Airports Innovate conference and exhibition which once again showed that airports are becoming increasingly innovative in the ways that they operate and plan for the future. New technology was, […]
Ireland’s Cork Airport is an ambitious gateway with a clear sustainable development plan and growing route network, writes Joe Bates. With growing passenger numbers and an impressive sustainable development strategy, it feels like Cork Airport (ORK) is finally beginning to emerge from the shadow of its bigger and better known cousin in Dublin having overtaken […]
Glasgow Airport has officially launched a state-of-the-art digital assistant, powered by Hello Lamp Post, to improve the travel experience for passengers this festive period. This new AI-driven technology, now live across the airport, is designed to provide real-time information and enhance navigation throughout the terminal 24 hours a day, optimising the experience for travellers. The […]
