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London Stansted unveils refurbished international departure lounge


London Stansted has completed the £12 million refurbishment of its international departure lounge just in time for the big summer holiday getaway.

The airport and its retail partners are confident that the investment will improve the customer experience as they welcome more than five million passengers during July and August.

The new dining and retail options include Comptoir Libanais, Terracotta Italian Kitchen, The Perch, Sunnyside Café, Bottega Bar and Caffè and Caffè Nero.

New Lego, Tommy Hilfiger, Superdry, Discover Gourmet and WHSmith stores have opened their doors, while a second World Duty-Free shop has doubled in size, allowing passengers travelling outside of the UK to take advantage of tax-free shopping.

WHSmith’s new store, which features an eye-catching digital fascia, provides a selection of books, food, and drink, as well as InMotion “shop within a shop” which has the latest technology and electrical accessories.

The upgrade not only boosts the choice of bars, restaurants and retail outlets on offer but also provides additional seating for passengers in the central area of the lounge.

London Stansted’s retail director, Stephen Martin, said: “We are delighted to have teamed up with our retail partners to bring these amazing concepts to the airport. It is an exciting time for London Stansted and the new outlets significantly enhance the departure lounge experience.

“The £12 million investment has enabled us to deliver a range of food, beverage and retail outlets tailored to our passengers’ needs, which will undoubtedly improve their journey through the airport.

“With a wide variety of menu options, each food and beverage outlet cater to suit all budgets and tastes in the unique airport setting. The look of surprise and excitement on customers’ faces as they approach the new venues is reassuring that we have created such a positive experience.

“It’s great to see so many passengers back at London Stansted, and although we’re going to be very busy over the peak summer months, passengers can look forward to a range of new bars, restaurants and retail outlets and a better overall experience in the departure lounge.”

The airport recently provided some top travel tips to help passengers prepare for their journeys through the airport during the peak summer months.

Passengers are being encouraged to arrive at the terminal at the right time for their flights and to familiarise themselves with all the usual security requirements.


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